TERMS & CONDITIONS

GRAPHIC DESIGN

SINGLE PROJECTS

Logo

  • 3 samples
  • Final Files Format – PNG, JPG, PDF, CDR
  • Turnaround Time – 1 to 3 working days after your order has been processed.

Business Cards

  • 2 Samples
  • 1 User, R150 will be charged for additional cards per user.
  • Final Files Format – PNG, JPG, PDF, CDR
  • Turnaround Time – 1 to 3 working days after your order has been processed.

Letterhead

  • 2 Samples
  • Final Files Format – PNG, JPG, PDF, CDR, MS Word
  • Turnaround Time – 1 to 3 working days after your order has been processed.

Signature

  • 2 Samples
  • 1 User, R50 will be charged for additional cards per user.
  • Final Files Format – PNG, JPG, PDF, CDR
  • Turnaround Time – 1 to 3 working days after your order has been processed.

Company Profile

  • 1 Sample
  • Client is required to send content in Ms Word and confirm they have proofread the content, once the final files have been sent and there’s errors, the client will be charged to fix/edit the content.
  • Final Files Format – CDR, PDF
  • Turnaround Time – 1 to 3 working days after your order has been processed.

Projects Not Listed

  • Samples and Final Files Format will be communicated with the client.
  • Turnaround Time – 1 to 3 working days after your order has been processed.

PACKAGES

Logo

  • 3 samples
  • Final Files Format – PNG, JPG, PDF, CDR

Business Cards

  • 2 Samples
  • 1 User, R150 will be charged for additional cards per user.
  • Final Files Format – PNG, JPG, PDF, CDR

Letterhead

  • 2 Samples
  • Final Files Format – PNG, JPG, CDR, MS Word

Signature

  • 2 Samples
  • 1 User, R50 will be charged for additional cards per user.
  • Final Files Format – PNG, JPG, PDF, CDR

Company Profile

  • 1 Sample
  • Client is required to send their content in Ms Word and confirm they have proofread the content, once the final files have been sent and there’s errors, the client will be charged to fix/edit the content.
  • Final Files Format – CDR, PDF

Social Media Branding

  • 1 Sample
  • Final Files Format – CDR, PDF & PNG

BRANDING SAMPLES SELECTION

  • A client is required to only choose 1 sample that matches the whole identity kit.
  • Clients are not allowed to mix samples.
  • If you like option 1, the whole identity kit will be option 1.

 

TURNAROUND TIME FOR PACKAGES

  • 4 to 5 Working Days after your order has been processed

WORKING DAYS

  • Mon – Thurs | 9am – 4pm

PROJECT DELIVERY

  • All files will be sent via We Transfer with a link to download within 7 days.
  • If a client fails to download the files and the link is no longer accessible , a fee of  R1 per MB to resend the files will be charged. Files older than 90 days will be charged at R250 per folder.
  • Additional Content after project delivery will be charge from *R450 for packages and *R150 for small single projects.
  • * Term & Conditions Apply.

PAYMENT

  • Full payment upfront for orders less than R10 000
  • 60% Deposit for orders over R10 000
  • Order will only be processed once proof of payment has been sent to our WhatsApp line or sales@nogwaza.com
  • No refunds for orders that have already been processed. The system will send a notification when your order is being processed.
  • Customers are not allowed to ask for discounts.

WEBSITES

CONTENT

  • Client is required to send content or company profile and must confirm it has been proofread.
  • Images should be sent in a zip folder.
  • Client with no stock images should visit unsplash.com to download images. Do not use a mobile phone to download images as they will loose quality.
  • For eCommerce websites, Content creation guideline will be provided.

TURNAROUND TIME

  • 1 Page Website – 5 to 10 Working days.
  • 5 Page Website – 5 to 10 Working days.
  • eCommerce Website – 10 to 15 Working days.

WORKING DAYS

  • Mon – Thurs | 9am – 4pm

PROJECT DELIVERY

  • Client will be allowed to view the website and go through it.
  • Additional Content will be allowed only within 24hrs after viewing the website.
  • Once the project has been completed and there’s additional content, client will be charged from *R450 for the new content depending on the size of the content.
  • * Terms & Conditions Apply

PAYMENT

  • Full payment upfront for orders less than R10 000
  • 60% Deposit for orders over R10 000
  • Order will only be processed once proof of payment has been sent to our WhatsApp line or sales@nogwaza.com
  • No refunds for orders that have already been processed. The system will send a notification when your order is being processed.
  • Customers are not allowed to ask for discounts.

WEBSITE MAINTENANCE

  • 20 % Labor fee will be charged. i.e, If a plugin costs R100 you will be charged R20 labor fee and pay R120 in total.
  • A quote will be sent to client to update paid plugins.
  • If a plugin is free, updating a new one will cost R250.
  • Should a client interfere on the technical side of the website, the client will be charged R450

HOSTING

  • Signup fee – R197
  • Package Options
    • Monthly – Paid every 1st of the Month via Card Debit order powered by PayFast.
    • Annual – Can be paid via EFT or Card payment via our online payment getaway.
  • Client can cancel hosting 1 month before the next payment date.
  • For renewals, client will be notified 1 month before renewal date.

COMPANY REGISTRATION

REQIUREMENTS

  • Certified ID Copy not older than 3 months.
  • 4 Company Names for NAMES RESERVATION
  • Business or Residential address.
  • Email Address
  • Name & Surname
  • Contact Number
  • Turnaround time – 1 to 5 working days
  • No refunds for orders that have already been processed. The system will send a notification when your order is being processed.
  • Customers are not allowed to ask for discounts.